Effective Date 11/03/2025

1. Introduction

DAY ONE SOLUTIONS is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website in accordance with the Privacy Act 2020 and other applicable data protection laws in New Zealand.

Please read this policy carefully. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect and process the following types of information:

1. Personal Information: When you contact us, make a purchase, or interact with us, we may collect personal details such as your name, email address, phone number, billing address, and other related information.

2. Technical Data: We may collect information about how you interact with our website, such as your IP address, browser type, device, operating system, pages visited, and time spent on the website.

3. Cookies and Tracking Technologies: Our website may use cookies and other tracking technologies to improve your user experience and to gather information about how our website is used. You can control the use of cookies through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

1. To process transactions, orders, or requests made by you
2. To improve our website, products, and services
3. To communicate with you, including responding to inquiries or sending
marketing materials (if you’ve opted-in)
4. To comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

1. Service Providers: We may share your information with third-party vendors and service providers who assist us in operating our website or conducting our business.
2. Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or government request.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is 100% secure, so we cannot guarantee complete security.

6. Your Rights

Under the Privacy Act 2020, you have the right to:
1. Request access to the personal information we hold about you
2. Correct any inaccurate or incomplete personal information
3. Request the deletion of your personal information (subject to certain conditions)
If you wish to exercise any of these rights, please contact us using the information provided below.

7. Retention of Your Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. International Transfers

If we transfer your personal information outside of New Zealand, we will ensure that the recipient of the information provides an adequate level of protection in accordance with the Privacy Act 2020.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites, so we encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Any updates will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

sales@forgesolutions.nz